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Dodge responds to Hellcats getting stolen!

Hunter

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#2
Anyone get this loaded?
 

Piening2150

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#3
Anyone get this loaded?
Don't think it's available yet.
'The new security feature is expected to be available late in the second quarter of 2021.'
 

ChargerChallenger

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#4
Yeh the thieves are helping them update the software😳
 

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#5
That's quite a different reaction compared to their initial reaction over the last few years

superman dumbass.gif
 
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#6
Anyone get this loaded?
I went to the dealership to get my oil changed and requested this be done and the service writer and manager had no clue of what I was talking about. I have since spoken with Mopar who confirmed that this was a thing and asked them to reach out directly to the dealership that I deal with. I have not followed up back with the dealership or with Mopar.
 

Magnified

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#7
As I have noted elsewhere, the Dodge dealership experience has been, for me, the worst part about owning this car.
 

1971demon

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#8
I went to the dealership to get my oil changed and requested this be done and the service writer and manager had no clue of what I was talking about. I have since spoken with Mopar who confirmed that this was a thing and asked them to reach out directly to the dealership that I deal with. I have not followed up back with the dealership or with Mopar.
There lucky they can tell you what time it is...most are clueless beyond that...
 

Matt someone with an SRT

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#9
 

Piening2150

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#11
The sad part is that I know what's going on better than their own employees.
Dealership guys don't work for FCA/Stellantis/whatever. Same as the Best Buy guys don't work for Sony/Samsung/etc.

Doesn't mean they shouldn't know the details of the product they sell/service though...
 

stonewall

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#12
We always got service bulletins from the factory at GM. Dodge seems to be stupid!.
 

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#13
When we were working with the traction control module suiciding on the SC GTO (it would reset when restarted, and then die again the next time you nailed it) we got put in touch (eventually) with actual performance engineers who were involved in the development of the LS2 and drive train. They couldn't help us, but stlll, it was better than my experience with Dodge or any other manufacturer for that matter.

EDIT - in fact, last I checked there was no resolution, but then we were early in that comparatively rare product cycle
 
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stonewall

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#14
I used to be sent to the GM Tech center every 4 months for updates and remedies for known problems. and to add any that I had come across in the field. And then every new model change, I was sent to the Tech Center for training on all new items. and certified by Engineering to repair it. You cant always learn what you need from reading a manual. And what I have seen of Dodge manuals, they lack any theory of operation.
 

stonewall

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#15
We were also in the Cadillac Craftsmen League. where we were required to take test on repair procedures, and knowledge of Service bulletins. through out the year. And you had to score well in order to get wage increase's and bonus's. The League also would give you a small gift for a good score on the test's. We took pride at being the best in our Craft.
 

Magnified

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#16
kick ass. sounds like a great incentive program. but, the real question, did it actually promote more knowledge? What was your take?
 

stonewall

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#17
kick ass. sounds like a great incentive program. but, the real question, did it actually promote more knowledge? What was your take?
Yes fore sure. Understanding how something works always makes repairing it easier and more accurately. And knowing the service bulletins allowed you to make faster more problem correcting repairs. which meant fewer returns to the Dealer for repeat issues. Mechanic's is a science. Cars produced on an assembly line tend to have the same problems. Engineering identifies some of these and produce's Service procedures as how to identify and properly repair the issue. And then you have happy customers, and brand loyalty. Knowledge is good. And I have seen little of this from Dodge. CCL.jpg
 

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